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VoltLinksys

Privacy Policy

Effective Date: January 15, 2025

1 Introduction

At VoltLinkSys, we understand that managing your personal finances is deeply personal. When you trust us with your budget planning and calendar information, we take that responsibility seriously.

This privacy policy explains how we collect, use, and protect your personal information when you use our budget calendar planning services. We've written this in plain English because we believe transparency shouldn't require a law degree.

VoltLinkSys operates under Bulgarian law and complies with the General Data Protection Regulation (GDPR) as implemented in Bulgaria, along with all applicable local data protection requirements.

2 Information We Collect

We collect information that helps us provide better budget planning services to you. Here's what we gather and why:

Account Information

  • Name and email address for account creation and communication
  • Password (encrypted and never stored in plain text)
  • Profile preferences for personalized experience
  • Language and currency preferences for localization

Financial Planning Data

  • Budget categories and spending limits you create
  • Calendar events and financial milestones you track
  • Income and expense data you choose to input
  • Savings goals and timeline preferences
  • Payment method information for subscription billing

Usage Information

  • How you interact with our platform features
  • Device information and browser type for compatibility
  • Login times and session duration for security
  • Error logs to improve service reliability

3 How We Use Your Information

We use your information exclusively to provide and improve our budget planning services. We don't sell your data to advertisers or use it for purposes unrelated to our core service.

Purpose Data Used Legal Basis
Provide budget planning services Account info, financial data Contract performance
Send service updates Email address, preferences Legitimate interest
Process payments Payment information Contract performance
Improve our services Usage data, feedback Legitimate interest
Ensure security Login data, device info Legitimate interest

4 Data Sharing and Third Parties

We share your information only when necessary to provide our services or when required by law. We never sell your personal data to third parties.

Service Providers We Work With:

  • Cloud hosting providers for secure data storage (AWS Europe)
  • Payment processors for subscription billing (Stripe)
  • Email service providers for account communications (SendGrid)
  • Customer support tools for helping with your questions

All third-party providers are carefully vetted and required to maintain the same level of data protection that we provide. They can only use your data for the specific services they provide to us.

We may also share information when required by Bulgarian law, court orders, or to protect the rights and safety of our users.

5 Your Privacy Rights

Under GDPR and Bulgarian data protection law, you have comprehensive rights regarding your personal data. Here's how you can exercise them:

Access Your Data

Request a copy of all personal data we hold about you, including how we obtained it and how we use it.

Correct Information

Update or correct any inaccurate or incomplete personal information in your account.

Delete Your Data

Request deletion of your personal data when it's no longer needed for our services.

Restrict Processing

Limit how we process your data in certain circumstances while keeping it stored.

Data Portability

Receive your data in a structured format to transfer to another service provider.

Object to Processing

Object to processing based on legitimate interests or for direct marketing purposes.

How to Exercise Your Rights:

Contact us at support@voltlinksys.com with your request. We'll respond within 30 days and may need to verify your identity for security purposes. Most requests can be fulfilled at no charge, though we may charge a reasonable fee for excessive or repetitive requests.

6 Data Security and Protection

We implement multiple layers of security to protect your financial information. Your data is encrypted both in transit and at rest using industry-standard protocols.

Technical Security Measures

  • 256-bit SSL encryption for all data transmission
  • AES-256 encryption for data storage
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Automated backup systems with encryption
  • Network firewalls and intrusion detection systems

Organizational Security Measures

  • Limited access to personal data on a need-to-know basis
  • Regular employee training on data protection
  • Incident response procedures for data breaches
  • Secure development practices and code reviews
  • Third-party security certifications and compliance

7 Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal obligations. Here's our retention schedule:

Data Type Retention Period Reason
Account information Until account deletion Service provision
Financial planning data Until account deletion Core service functionality
Payment records 7 years after last transaction Bulgarian tax law requirements
Usage logs 12 months Security and service improvement
Support communications 3 years Customer service quality

When you delete your account, we permanently remove your personal data within 30 days, except for information we're legally required to retain. We may keep anonymized usage statistics for service improvement purposes.

8 International Data Transfers

While we primarily store data within the European Economic Area, some of our service providers may process data in other countries. When this happens, we ensure adequate protection through:

  • European Commission adequacy decisions for approved countries
  • Standard Contractual Clauses for transfers to other countries
  • Additional safeguards like encryption and access controls
  • Regular monitoring of international transfer compliance

You have the right to request information about international transfers of your data and the safeguards in place.

9 Cookies and Tracking

We use cookies and similar technologies to improve your experience and maintain your session security. Here's what we use:

Essential Cookies

Required for basic functionality like keeping you logged in and maintaining security. These cannot be disabled.

Functional Cookies

Remember your preferences and settings to provide a personalized experience. You can disable these in your browser settings.

Analytics Cookies

Help us understand how you use our service to make improvements. We use privacy-focused analytics that don't track you across other websites.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect your ability to use some features of our service.

10 Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and display a notice in your account dashboard.

You can always find the current version of this policy on our website with the effective date clearly marked. Continued use of our services after changes take effect indicates your acceptance of the updated policy.

We maintain a change log of policy updates available upon request, so you can see exactly what has changed over time.

11 Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent.

If we discover that we have collected personal information from a child under 16 without proper consent, we will delete that information promptly. If you believe your child has provided us with personal information, please contact us immediately.

12 Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, please contact us first so we can address your concerns directly. We're committed to resolving privacy issues promptly and fairly.

You also have the right to file a complaint with the Commission for Personal Data Protection (CPDP), Bulgaria's supervisory authority for data protection matters.

Bulgarian Data Protection Authority:

Commission for Personal Data Protection (CPDP)
2 Prof. Tsvetan Lazarov Blvd.
Sofia 1592, Bulgaria
Phone: +359 2 915 3580
Website: www.cpdp.bg

Questions About Your Privacy?

We're here to help with any questions about your personal data or this privacy policy.

Email: support@voltlinksys.com

Address: ul. "19-ti Fevruari", 6100 кв. "Кулата", Kazanluk, Bulgaria

Phone: +359 888 534 812

We typically respond to privacy inquiries within 2 business days.